Return Policy

Return Policy

Due to the nature of sealed products in the TCG industry, we do not accept returns. However, if your order arrives damaged or doesn’t match the description, please reach out to us at info@pokexperiment.com, and we’ll make it right.

Cancellations can be requested before shipment, but please note that they are subject to a 3% cancellation fee. This fee will be deducted from your refund to cover the non-refundable payment processing fee associated with your initial transaction. To cancel an order, email info@pokexperiment.com.